From 12.2.15 telephone calls to and from Fairlands Surgery will be recorded and may be monitored for training and quality monitoring purposes.
FAIRLANDS and GLAZIERS LANE SURGERIES
New - Friends and Family Test
Have your say to improve your care.
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn’t take long.
Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.
Visit the link here http://www.mygpfeedback.com/ to rate our service.Or you can text the word FAIRLANDS to 07860 035936, or ask at reception for a paper form to leave in the box in the surgery.
We hope our website will provide clear and concise help and give our patients the information they require, in an easy and convenient format, about the services available from both of our surgery locations.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Our practice is a "community teaching practice" for King's College London Schoolof Medicine. With the supervision of your doctor or nurse, medical students may, with your consent in advance, to join your consultation. This is one way medical students learn to become good doctors & understand patient views about their care. We appreciate your help with their learning. Please let your doctor or practice manager know if you have any questions about our community medical teaching.
Are you interested in the changes to the way NHS services in the local area are organised and paid for ?
To learn more about the Guildford and Waverley Clinical Commissioning Group(CCG) please click here
You can call 111 when you need medical help fast but it’s not a 999 emergency.
NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year.Calls are free from landlines and mobile phones.
IMPORTANT CHANGES TO HOW WE HANDLE YOUR PERSONAL DATA
We will soon be required to supply your personal and confidential medical information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you. The practice has NO choice but to allow the HSCIC to extract this information. However, individual patients can instruct their practice to stop the transfer of their data. For more information on the reasons for this data extract and how to opt out of sending your confidential information ask the receptionist for a leaflet or go to the website at www.nhs.uk/caredata
(Site updated 24/02/2015)