Everyone at the Fairlands Practice is dedicated to providing you with a high quality service based on your clinical needs. This can be best achieved by working together. With your co-operation and support we will endeavor at all times to provide a caring sensitive service that contributes to the well being of the individual and the community as a whole.
We aim to provide highly professional and compassionate care for you and your family. We are always happy to accept suggestions on how our services can be improved. We do operate a Practice Complaints procedure if you are unhappy about any aspect of the service that we provide. The complaints procedure ensures that all complaints are dealt with swiftly and fairly and hopefully to the satisfaction of all concerned. If you have any feedback about our services, please write to Mrs Sarah Casemore, Practice Manager or email email@example.com
You will receive an acknowledgement in the first instance and then a written reply to your feedback.
If you have complaint about a GP, Dentist, Optician or Pharmacist which cannot be resolved locally please contact:
Telephone: 0300 311 22 33
Address: NHS England PO BOX 16738 Redditch B97 9PT
Further information about access to medical records, under regulations governed by the Freedom of Infomation Act, can be obtained from the link below.
Freedom of information
CCTV monitoring at Fairlands