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Using the model Publication Scheme for General Practitioners developed by the
British Medical Association and the NHS Freedom of Information Project Board, 2003

  Last revised: 06 October 2003
The Fairlands Practice Publication Scheme

Welcome to the Dr Jonathan Norris; Dr David Laurence; Dr Hilary Trigg; Dr Christopher Lukaszewicz; Dr Timothy Arnold; Dr Martin McKendry; Dr Sarah Dobbs General Practitioner Publication Scheme. This is a guide to the General Practitioners (who practice together) within the partnership practice Publication Scheme as required by the Freedom of Information Act 2000.

Part I: Introduction

This Publication Scheme is a complete guide to the information routinely made available to the public by
Dr Jonathan Norris; Dr David Laurence; Dr Hilary Trigg; Dr Christopher Lukaszewicz; Dr Timothy Arnold; Dr Martin McKendry; Dr Sarah Dobbs General Practitioners. It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

How much does it cost?
The publications are all free unless otherwise indicated within each Class (with £). Where information is provided at a cost the charges will be calculated as set out in Class 7.

How is the information made available?
The information within each Class is available in hard copy from:

Practice Manager
The Fairlands Medical Centre
Fairlands Avenue
Worplesdon
Guildford
Surrey
GU3 3NA
Tel: 01483 594250

Some information may be downloadable from the practice website (http://www.fairlands.co.uk/)

Your rights to information

  • In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about The Fairlands Practice General Practice under the NHS Openness Code 1995.
  • The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
  • From January 1st 2005 it will oblige the General Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.
  • New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
  • Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you. For this, please contact:

    Practice Manager
    The Fairlands Medical Centre
    Fairlands Avenue
    Worplesdon
    Guildford
    Surrey
    GU3 3NA

    Tel: 01483 594250

Feedback
If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:

Practice Manager
The Fairlands Medical Centre
Fairlands Avenue
Worplesdon
Guildford
Surrey
GU3 3NA

Tel: 01483 594250

Part II: Classes of Information

All information at the The Fairlands Practice General Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:

1. Who we are
Details of the practice, organisational structures, key personnel and how we fit into the NHS

This practice adheres to the national General Medical Services contract. The contract is with: Guildford and Waverley Primary Care Trust, Broadmede House, Farnham Business Park, Weydon Lane, Farnham, Surrey, GU9 8QT, (http://www.guildford.nhs.uk/)

The practice aims to follow National Institute for Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website (http://www.nice.org.uk/) or the Department of Health website (http://www.doh.gov.uk/).

The NHS is a very large part of the public sector. It is possible to find out information about our practice, the Guildford and Waverley Primary Care Trust and other NHS services in your area by using http://www.nhs.uk/. A full list of local General Practices can be found there too. The The Fairlands Practice provides general medical services for the geographical area of Worplesdon, North and West Guildford, Normandy, Jacobswell, Pirbright.

The full names of GPs at our practice are listed in the introduction to this publication scheme. The practice also employs:

  • Administrative staff
  • Practice manager(s)
  • Practice nurse(s)
  • Health Care Assistant
  • Receptionists
  • Dispensers
  • GP Registrars

A full list of the services we provide is detailed in Class 2 below.

There is a national NHS Plan that explains how the NHS is changing and sets out how all the different parts function and work together. A copy is available on the Department of Health website (www.doh.gov.uk/nhsplan).

Some information will be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.

2. Our services
The range of services we provide under contract to the NHS

This is the range of services we provide:

  • Baby clinic
  • Cervical cytology
  • Child health surveillance
  • Contraceptive services
  • Counsellor
  • Dietician
  • Disease management clinics
  • District nurse
  • Health promotions clinics
    (e.g. well man and well woman clinics)
  • Immunisations
  • Maternity medical services
  • Minor surgery services
  • Obstetric services
  • Continence services
  • Podiatry
  • Health Visitor
  • Travel Vaccinations and Advice

Some of these services are provided in partnership with other agencies, namely:

  • Surrey Primary Care Trust

For any policies relating to our services, please refer to Class 6.

Our practice premises:

  • The Fairlands Medical Centre
    Fairlands Avenue
    Worplesdon
    Guildford
    Surrey
    GU3 3NA
  • Glaziers Lane Surgery
    Glaziers Lane
    Normandy
    Guildford
    Surrey
    GU3 2DD

Our opening times:

  • Mondays: 08:30-13:00, 14:00-18:00
  • Tuesdays: 08:30-13:00, 14:00-18:00
  • Wednesdays: 08:30-13:00, 14:00-18:00
  • Thursdays: 08:30-13:00, 14:00-18:00
  • Fridays: 08:30-13:00, 14:00-18:00
  • Saturdays: Closed
  • Sundays: Closed
 

Out of hours arrangements: The Practice uses Thamesdoc for out of hours provision.

 

3. Financial and funding information
Funding details and charging policies

The The Fairlands Practice receives money from Surrey PCT according to its contract (as per Class 1 above) in exchange for services provided for patients.

4. Regular publications and information for the public
Guidance and information leaflets

Information leaflets relating to the clinical services and health services that we provide for patients and the public, and our range of regular publications are freely available at the surgeries, in the reception areas. Alternatively, please contact:

Practice Manager
The Fairlands Medical Centre
Fairlands Avenue
Worplesdon
Guildford
Surrey
GU3 3NA
01483 594250

5. Complaints
Policies, procedures and contacts for complaints

If you wish to make a complaint about any aspect of our service, you should first contact:

Mrs Sarah Casemore
Practice Manager
The Fairlands Medical Centre
Fairlands Avenue
Worplesdon
Guildford
Surrey
GU3 3NA
01483 594250

 

6. Our policies and procedures
General policies and procedures in use within the practice. These include (but are not restricted to) data protection, prescribing and prescription, zero tolerance and health and safety.

We have policies available on the following:

  • complaints
  • confidentiality
  • data protection
  • health and safety
  • information sharing with other agencies
  • removal of patients from the practice list
  • zero tolerance
  • Practice Charter
  • Viewing of Medical Reports
  • Access to Manual or combined manual/computerised records (cost: up to £50.00)

Each of the above are available in hardcopy and some are available on our website. If you would like a copy, please contact:

Practice Manager
The Fairlands Medical Centre
Fairlands Avenue
Worplesdon
Guildford
GU3 3NA
01483 594250

7. This publication scheme
In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the practice. We will also publish any proposed changes or additions to publications already available.

Cost of Information
For the most part, we will charge you only for hard copies or copying onto media (e.g. CD-ROM). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available. Charges are as follows:

a) Via the General Practice website – free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual.

For those without Internet access, a single print-out as on the website would be available by post from Practice Manager, The Fairlands Medical Centre, Fairlands Avenue, Worplesdon, Guildford, Surrey, GU3 3NA or by personal application at the The Fairlands Practice General Practice.

However, requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation’s websites.

b) Leaflets and brochures – free of charge for leaflets or booklets on, for example, services we offer to the public. A list is available in Class 4.

c) “Glossy” or other bound paper copies, or in some cases a CD-ROM, video or other mediums are for charge as in our publication lists available from Practice Manager, , Fairlands Avenue, Worplesdon, Guildford, Surrey, GU3 3NA, 01483 594250

d) E-mail will be free of charge unless it says otherwise.

The charges will be reviewed regularly.

Part III: Useful Resources

Websites:

Publications:

 

Copyright: Material available through this Publication Scheme is subject to the General Practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm.
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